Health Matters: SRMC Stings the Blues

  

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It looks as though our community is facing another health-care challenge. The recent purchase of SRMC by Prime Healthcare changes the vendor landscape in our community. It is important that people understand how the change will affect them in the short term and the long run.

Our health care system is complicated, both as a delivery system and in the way it’s financed. It’s critical that consumers have some understanding of the difference between the two. Simply stated, the delivery system is the way in which we access health care from providers such as doctors, hospitals, labs, pharmacies, etc. The health-care financing system is the way in which we pay for those services.

What DRIVES costs is the health-care DELIVERY system, much more so than the FINANCING system.

Yes, there are administrative costs that add to the problem, and they could be reduced by electronic records and the like. “For profit” insurance companies must satisfy stockholders, so there is a profit goal in the process as well. But you must remember that about 70-85 percent of the health-care dollar is spent directly on claims. Until we address THOSE issues, we will not reduce the real costs. Whether we have a single payer system (government run) or private sector financed system, claims are still claims.

In 1990 I published data from OSHPD (Office of Statewide Health Planning and Development) that showed that our geographic area had an extremely high surgical intervention rate. In fact, if our intervention rate had been at the state average for the 12 highest procedures, we would have saved the City of Redding residents $41 million dollars in 1989 alone. (Note, the state average is not necessarily a good or bad number, but convenient.) In 1989, City of Redding population was about 60,000. It took over 10 years for at least two of those issues to be addressed: cardiac procedures and c-sections.

In 1932 the National Labor Relations Act, requiring management to bargain with labor over “wages and conditions” was enacted and became a catalyst for employer-based health benefits. America’s first “Blue Cross Baby” was born in Durham, North Carolina in 1933. Her birth was the first in America to be covered by a health insurance family certificate that included maternity benefits. The entire cost of her delivery and her mother’s 10-day hospital stay totaled $60. I delivered our second child in Redding in 1977 without insurance. Our cost was $600. In 2004 the cost was $5500 with PPO discounts; $10,000 without. Today the costs are even higher.

The first attempt at a national minimum wage was set at $.25 per hour in 1933. That $60 baby would have cost 6 percent of the minimum wage earner’s annual salary. Today, with an $8.35 minimum wage, a $6,000 baby represents almost 37 percent of the wage earner’s annual salary. This is still at the negotiated rate, not billed charges.

So just what is negotiated rate? Simply stated is a predetermined charge for the service rendered. For example, Medicare reimburses hospitals for many services under a rate for a DRG (Diagnostic Related Group). The hospital is paid based on the diagnosis. If they can treat the patient for less than that cost, they are ahead. If not, they need to make it up somewhere else.

Many insurance companies negotiate on a per diem (per day) rate based on the level of care. Intensive care is paid at a higher rate than standard medical surgical care. In addition, the insurance companies look at quality issues and credentials of their Preferred Providers. If a provider does not comply with the quality standards and the pricing figures, the insurance company does not contract. Conversely, if a provider does not like the reimbursement rate from the insurer, they will refuse to contract.

This negotiation removes some of the guesswork out of the financing of health care. Quality health plans provide the participant with an “out of pocket” maximum on their contracts, so that they know they will at least have some level where they know they assume no further risk for the health care costs covered under the plan. Hospital charge masters list as many as 8,500 different procedure codes, so it’s almost impossible for the average consumer to have any idea of charges before they are admitted.

It’s funny, though. If we went into Kmart and filled our basket; and someone else put things in our basket; and we were expected to pay whatever was charged, we would never do that. Yet we do it in health care all the time! The third party payer has insulated us from any idea of the cost. Yet we wonder why health care costs are so high? Do we have an MRI or a CT scan or just an x-ray? How many tests do we need? How many test does the doctor order for fear of a lawsuit later?

Many of American’s health problems are self-induced. Smoking, obesity, alcohol and drug intake are almost always able to be controlled. According to the Blue Cross Blue Shield Association President, Scott Serota, “There are 57 million Americans today who are pre-diabetic. The cost of treating it is $116 billion annually. We treat it pretty well, but there are tangible things we can do in the areas of obesity, weight management, nutrition, fitness and health risk assessment to reduce the incidence of diabetes. We can cut that 57 million number in half and make a dramatic impact not only in the delivery system costs but in people’s lives. “

So what does all this have to do with the new owners of SRMC? They have chosen to play outside the standard playground. They will not negotiate per diem or fixed-cost charges. They have said that they want to be reimbursed at a percentage of “reasonable and customary” charges - a nebulous number at best.

They are no longer Participating Providers with the two major health plans in our area, Blue Cross and Blue Shield. The Blues have stayed in this area when the other vendors have left because there were not enough insured lives to make it profitable.

I have noticed increased SRMC advertising for the emergency room. That is likely a good business decision for them. You see, if an insured member is admitted under an “emergency” - then the health plan must pay their billed charges, even if they are not a Preferred Provider. SRMC has even suggested that they will pay the insured’s copays and deductibles if they come in through emergency admission, or in any case where they can collect “50 percent of billed charges”.

Sounds good, right? In the long run, it’s not so good. We all know there is no free lunch. The extra money the insurance company pays out will merely be passed on to us in the form of even greater rate increases. Pay now or pay later, but you will pay for those increased charges.

The one thing I don’t understand is that Lex Reddy told us that only a small percentage of the hospital’s patients were insured. He said they already have 90-93 percent Medicare and MediCal patients, and that they are a losing proposition. It seems to me that if the hospital can’t survive on those patients, they were not going to be able to survive anyway. Seven percent of your patients can’t support the entire hospital. I can’t imagine how you could cost-shift enough to that 7-10 percent to make up the loss.

He told us to “check back in 6 months”. I intend to do so. I will be very interested to see how this scenario unfolds. Will our citizens understand the long-term effects of this strategy? Will they care? Of course there are lots of other issues, such as the taxes that SRMC will pay to the City of Redding, as well as the jobs that are maintained. No one wants to be a one-hospital town.

All of that matters. I just happen to be the most involved on the insurance end of the spectrum and thought your readers might want to know a bit more about that end of it.

 

Margaret R. Beck owns and operates Affiliated Benefit Services at 1348 Market St., Suite 208 in Redding where she is a licensed CLU (chartered life underwriter), ChFC (chartered financial consultant) and CEBS (certified employee benefit specialist). She may be reached at (530) 225-8583 and mrb1348@gmail.com

Comments

  • Keep Paddling said:

    As someone who got a letter from one of the “Blues” warning me off SRMC, I appreciate the background info.

    I know that in recent times, both Patients and Mercy have had extra capacity, but wondered if there might be real capacity concerns as Blue patients shift their way.

    But if I can believe the 90%- 93% Medi-Cal Medicare figure, it probably reflects the absence of “Blues” patients. The latest data reported is for the second quarter of this year, and by discharge, the total percentage for Medicare, Medical, and Indigent totals about 75%; for the first quarter it was 76% (source: OSHPD’s Hospital Quarterly Financial and Utilization Data Summary Report ).

    So, if the difference of 15+% represents “Blues” patients going elsewhere, I guess local hospitals will be able to handle the additional load.

    And on a related note, the Sacramento Bee reported yesterday that a judge affirmed state regulations that forbid balance billing, a hot topic for Prem Reddy & Prime Healthcare - see herefor the story.

    Reply

  • DougM said:

    A couple things I would like to comment on… 1n 1933 child birth consisted of hot water and a clean bed. To make your comparison valid you need to add the costs of a few technological advances. These advances have probably saved many lives. I for one was quite willing to pay for these advances to ensure a safe delivery for mother and child.
    Next up you point out that insurance companies set standards for medical facilities and doctors to meet. This is ridiculous! We now have the FINANCING organization policeing the DELIVERY system. They have no business dictating policy or standards, they just need to pay the bill!
    Finally, finger pointing at self-induced health problems is no answer. PREVENTION is the most neglected part of our health care system. Until insurance companies will get on board with prevention, self induced costs will never drop.
    The single reason health care is too costly is that the third party system (insurance providers) are making huge profits.

    Reply

  • nanny said:

    interesting points from ms. beck and mr. m, but lex reddy’s statements beg the question as to why Prime Healthcare would buy a dying dog in the first place, unless they make bad financial decisions across the board? according to them, 90-93% of the patients are on medicare or medi cal. this means the patients are underinsured. from their standpoint, the obvious ways to make up the lost money would be raise the rates for the cash paying patient and raise the costs of any services provided, including testing, nursing, food, etc. one begins to wonder if the hospital is in good hands this time, IF the new owner buys losers and use it for tax purposes. are they truly interested in serving the community? laying off employees is not off to a good showing, either. it looks like a rough and dry road for them in the future. is that another buyer looming in the distance? why not quit wasting time and shut the hospital down now. when a leg is broken, they shoot horses, don’t they?

    Reply

  • Tom O'Mara said:

    Hi Marge,

    From your statement, “. . . 70-85 percent of the health-care dollar is spent directly on claims,” are you therefore taking issue with Michael Moore’s “Sicko” and other sources (AARP?), which state that the administrative cost is 30% or more?

    Thanks,

    Tom O’Mara

    Reply

  • pmarshall said:

    Well, as a lay person I am unable to really understand the complications of health care in the hospitals. I do know that having used the emergency room twice this year, the doctors and nurses are wonderful at Shasta Regional. And, of course, the bill was quite high. But Medicare and Anthem paid for it. Now, it looks like the new ownership is not going to give Anthen a new contract, and who knows, what other insurance companies will not have a contract. I wonder if anyone will want to go to Shasta Regional for any care. We need both hospitals here. The future is now looking very dim.

    Reply

  • lwilliams said:

    You mentioned the cost of delivery of a child and never once said anything about malpractice insurance. Obstetrics is a high risk specialty and the thought of litigation is immediate when the parents are handed a less than perfect baby. The cost of providing medical care to patients is increasing every year. The cost of rent, supplies, salaries and other overhead rise dramatically . At the same time the providers are getting registered letters from the insurance companies informing them that the reimbursement rates will be decreased. Anthem does this all the time. My husband had a private practice here in
    Redding for 32 years and our family was insured through Anthem (Blue Cross). He was also a preferred provider and accepted Blue Cross/Anthem patients. In one day he received three registered letters from Blue Cross: Letter #1 to inform him that our monthly premium was increasing. Letter #2 to inform him that our family health insurance benefits would be decreased Letter #3 to inform him that his reimbursement as physician would be decreased. Note that all three of these letters were in favor of the insurance company. The insurance company is not the victim here. This type of activity from the insurance company is causing may doctors in Redding to close their practices. Until the healthcare providers say “no more”
    as Dr Reddy has the insurance companies will continue to dictate what kind of medical care we receive.

    Reply

  • Frank said:

    Interesting perspective you have chosen. It is so obviously biased it is surprising you were allowed to present this rubbish without at least giving some support to ANY difference of opinion. Anyway, that notwithstanding, I have a couple questions for you ma’am. First, you talked about someone filling your shopping cart. Do you not have the ability to sort out what you wish to pay for or would you cower at the register and simply pay for all of the items? Hospitals, on the other hand, do not have that privilege. They are completely forced to accept what the insurance carrier (of any type) is willing to pay. Further, the other statement that you mentioned about Lex Reddy saying that the majority of SRMC’s business is already fixed reimbursement and about cost shifting: would you run this sort of business if someone did not pick up the cost? How long would you run such a business and continue to lose millions a month? You ought to be thankful that someone like Dr. Reddy, from outside the community is at least trying to save a hospital and save jobs. Also, why doesn’t the community want to save this hospital and all the jobs associated with it? Why don’t you all get off the couch and solicit other insurance providers rather than relying on the Blues exclusively? The residents should be fighting with the insurance carriers when they are paying such huge premiums. The brokers should look for options of other insurances to come into the area and not give monopoly to the Blues. This article echoes a vindictive and disgruntled voice. Who is this would-be Pied Piper and why does she want to lead this community blindly into the river? I, for one, refuse to follow.

    Reply

  • Kelly Brewer said:

    Easy, there, Frank. It’s her opinion, and she’s allowed to have one, as are you. Support for differences of opinion comes in the form of an open comment section that encourages a free exchange of ideas. Thanks for your perspective.

    Reply

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